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FAQ’s

Q – Can I change or cancel my order?

A – Yes. You can cancel your order before it gets shipped. The order cancellation can be done within 24hrs. of the order placement. You can also mail our customer service for assistance.

Q – Is there a minimum purchase amount?

A – No. You can easily place an order without having to think about a minimum order amount.

Q – Can I exchange an item?

A – yes. you can exchange your product only if it is not used and in proper condition. *applicable only on ready to ship products

Q – What to do if I receive a faulty/incorrect item?

A – Please return the faulty/incorrect item to us. We will offer you an exchange or return for it. (*applicable only on ready to ship products)

Q – How long for my delivery to arrive?

A – Our Endeavour is to get your order to you in the shortest possible time. Our standard deliveries take 4-7 days from the date of order confirmation for ready to ship products and 15-19 days for pre-orders.

Q – What are the shipping costs?

A – Shipping costs is INR 80 for prepaid orders and cod amount extra

Q – Can I track my order?

A – yes you can mail us your order number

Q – My parcel is damaged – what do I do?

A – Always check the parcel before accepting receipt of your delivery. Do not accept receipt of the parcel, if it turns out to have been damaged during transportation. The parcel will then be returned to us, and we will refund you the amount in DreamFashion4U account.

Q – How do I pay my order?

A – We offer the following payment options :
· Credit Card
· Debit Card
· Netbanking
· Paytm Money
· COD

Q – Is it safe to order online?

A – Yes. Safe payment is our top priority. We wish for our customers to feel entirely safe when shopping at DreamFashion4U . We use the SSL (Secure Socket Layer) technology to secure your personal information. Our Privacy Policy ensures all your data & other information is safe with us.

Q – I live outside India; can I place an order for a delivery in India?
A – Yes, please refer to our serviceable pin codes in the shipping and returns section.

Q – What is the stipulated delivery time for an order?
A – Please refer to our “Shipping and returns” section for more information on stipulated delivery time.

Q – Why should I shop online?

A – Shop online for the following reasons:
You hate to parallel park.
Shopping to you is not relaxation
You like to hold a bottle of beer in your hand when you shop.
You want to send a gift over to some friend/lover/spouse in some other corner of the world and you don’t want to do that yourself.
Screw choices, you know what you want
Better chicks on the internet
Can cancel even 24 hours after I have bought without going anywhere far.
Online shopping saves you a lot of time to do other interesting stuff.